Jeff Benson
Coastguard Lake Taupō
Jeff has been an invaluable member of Coastguard Lake Taupō since joining in 2022. From the outset, he demonstrated an exceptional commitment to supporting the unit, combining hands-on skills as a Skipper with crucial behind-the-scenes contributions. His work updating Standard Operating Procedures, digitising ship logs, and streamlining administrative systems has enhanced both efficiency and safety for all volunteers.
A standout example of Jeff’s dedication is his leadership of the Mercury Rescue II safety case and the new outboard project. He meticulously prepared business cases, coordinated with vendors, and worked closely with Coastguard to secure funding, ensuring the unit’s fleet remains safe and reliable.
He has also built meaningful relationships with Ngāti Tūwharetoa, engaging with more than 30 hapū to restore access to key boat ramps and improve operational readiness.
Heather Boon
Coastguard Whakatāne
Heather has had a transformative impact on Coastguard Whakatāne, shaping both training and operational culture. She coordinates weekly sessions, develops full-year scenario-based programmes, and ensures volunteers at all levels gain confidence, competence, and clarity in their development.
Heather’s leadership extends beyond the shed. She planned and executed the April 2025 multi-agency SAREX, working closely with multiple agencies. Her respectful engagement with Ngāti Awa strengthened community connections and enhanced the exercise’s cultural and operational success.
Behind the scenes, Heather manages rostering, training logistics, equipment readiness, and fundraising, including record-breaking Summer Lottery sales. She also mentors volunteers, provides support to crew gaining RWC and master’s certifications, and ensures operational processes run smoothly.
Stephen Jarvis
Coastguard Queenstown
Steve has been a vital member of Coastguard Queenstown for over three years, making a profound impact on both the unit and its crew. His dedication is evident in the extensive hours he has committed to training, operational taskings, and community outreach.
As a senior team member, including roles as Unit Training Coordinator, Vice President, and Skipper, Steve demonstrates calm leadership under pressure, always putting people first. He is a proactive mentor, sharing expertise in navigation, first aid, and technical operations, equipping new recruits with the skills and confidence they need.
Beyond operational duties, Steve actively engages the wider community through educational programs and safety demonstrations, promoting our mission and values. His reliability, teamwork, and positive attitude inspire fellow crew members and foster a strong, collaborative culture.